See where every process slows down, and by how much.
Process Insights shows how long each process takes, which step holds requests the longest, how many requests each team handles and which approvals are overdue right now. Fix the slow step, then watch the cycle time drop.
Three stops to get it running.
Data collects itself
Every request already has a start, an end and a time for each step. No extra entry needed.
Spot the slow step
See median time per step and per approver, and which requests are past their deadline.
Change and compare
Adjust a rule or add a delegate, then compare cycle times before and after the change.
Built for the way requests really move.
Every capability below is part of Process Insights, configured with point and click.
Cycle time
Median and 90th percentile time from submit to done, by process, team and location.
Bottlenecks
The steps and approvers where requests wait the longest, ranked.
Volumes
Requests raised per week by process and department, with seasonal patterns.
Overdue now
A live list of steps past their deadline, with who holds each one.
Spend view
For purchase and expense flows, approved amounts by budget, vendor and cost centre.
Scheduled reports
Send a weekly summary to process owners by email, or export to Sheets and Excel.
Replace "it feels slow" with the number.
When vendor onboarding takes three days, Process Insights shows that two of them are spent waiting for legal review, and that most of those requests are under ₹1 lakh. Now the fix is obvious.
- Filters for date, process, team, location and amount
- Drill down from a chart to the exact requests
- Role based, so each manager sees their own area
Where teams use Process Insights.
- Maintenance turnaround by site
- Inspection completion rate
- Overdue tickets by team
- Purchase cycle time
- Spend by budget
- Approvals by limit
- Leave approval time
- Onboarding completion
- Exit clearance delays
- Workflows by volume
- Inactive workflows
- Approver load
About Process Insights.
01Which plan includes Process Insights?
Basic counts are on every plan. Full Process Insights with bottlenecks and scheduled reports is on Rajdhani Class.
02Can managers see only their team?
Yes. Insights follow the same role based access as requests.
03Can we export the data?
Yes, to CSV, Excel or Google Sheets, on a schedule or on demand.